Methodology before mathematics
Every assumption — lookback periods, interpretation calls, data treatments — is agreed with you and put in writing before a single calculation runs. Nothing gets discovered after the fact.
Payroll remediation for Australian employers with complicated agreements and long histories. Not a service line inside a bigger firm — the whole practice.
The large firms sell you a partner and deliver a graduate. The software vendors sell you a platform and call the configuration your problem. Neither model holds up against fourteen agreements, six states and eight years of history.
So the practice is built the other way round. Senior people do the work. The methodology is agreed in writing before anyone opens a file. And what gets built is shaped around your agreements and your systems rather than lifted from a template.
The trade-off is fewer engagements at once. That's deliberate — it's what keeps the pace and the quality where they need to be.
Every assumption — lookback periods, interpretation calls, data treatments — is agreed with you and put in writing before a single calculation runs. Nothing gets discovered after the fact.
Everything is built and run inside your environment. No employee data uploaded, hosted or processed on external platforms. In health and aged care that isn't negotiable, so we made it standard everywhere.
Every engagement is documented as though the Fair Work Ombudsman will read it — because one day, on some engagement, they might. Methodology papers, assumption registers, calculations that hold up under scrutiny.
We don't sell payroll software, resell platforms or take referral fees. When we recommend a fix, it's because it's the right fix — there's nothing else in it for us.
Multiple agreements, shift and penalty structures, long service leave across state lines, and workforces big enough that small errors compound fast.
Multi-agreement nursing and support workforces, 24/7 rostering, and high sensitivity around employee data.
High casual populations, award-driven penalties, and turnover that makes former-employee payments a project in itself.
Site agreements, FIFO rosters, allowances and annualised arrangements that rarely get reconciled.
Academic and professional agreements running side by side, sessional staff, and long lookback periods.
Interstate operations, driver hours, and entitlements that shift depending on which jurisdiction applies.
Where one person's history crosses state lines and several agreements over time.
Being clear about the edges is how you know what's inside them is solid.
Tell us what you're seeing. We'll be straight with you about whether it warrants a formal engagement at all.